ZRPL

Commerce infrastructure, explained.

Ideas on affinity commerce, API-first retail and the economics of verified audiences.

Beyond CAC: a new go-to-market model for D2C brands

Insight

Beyond CAC: A New D2C GTM Model

Customer acquisition cost for D2C brands in India has compounded steadily since 2023, driven by rising Meta CPMs, marketplace commission pressure and limited first-party data ownership.

July 15, 2026

E-commerce growth across Tier 2 and Tier 3 cities in India

Market

Tier 2 and Tier 3 e-commerce growth in India

Non-metro markets are now the primary driver of expansion for Indian e-commerce. As digital adoption accelerates beyond the metros, they account for the majority of new users.

June 16, 2026

Person working on a laptop, illustrating e-commerce as a service

Insight

EaaS for democratising e-commerce

Regular marketplaces gave brands distribution but took away customer data, pricing control and the direct customer experience. ZEPP is the E-Commerce as a Service layer that gives them back.

June 8, 2026

In-flight entertainment screen showing a shopping catalogue

Case Study

IFE System based Store

One of the world's largest airlines wanted to offer a shopping catalogue to their flyers through the in-flight entertainment system.

August 13, 2024

Aircraft on the tarmac

Case Study

Airline Industry

How India's largest airline is using the ZEPP API to increase employee engagement.

September 1, 2023

Bank reward points being redeemed online

Case Study

Bank Reward Points Redemption

How a leading bank reward point catalogue management company uses the ZEPP API stack for their customers.

August 11, 2023

Premium consumer credit card

Case Study

Consumer Credit Card

A new-age premium credit card issuer wanted to increase customer engagement and drive more transactions through their app.

July 5, 2023

Fintech app used by a small business owner

Case Study

New Age Fintech

A neo-fintech uses ZEPP to enable their SMB customers to buy products directly.

October 12, 2022

Student using a laptop bought through the Student Purchase Program

Case Study

Student Purchase Program

India's largest PC companies needed a platform to offer their products to eligible students through a secure webstore, with pricing confidentiality. They chose ZEPP.

August 10, 2022

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